Privacy Policy

Effective Date: 21/012/2024

At O’Brien Heating & Plumbing, accessible from obrienheatingandplumbing.ie, we are committed to protecting the privacy of our customers, visitors, and users. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, postal address, or any information you provide when filling out forms on our website.
• Technical Information: IP address, browser type, operating system, and other usage details gathered through cookies or analytics tools.
• Service Details: Information related to the heating and plumbing services you request or inquire about.

2. How We Use Your Information

The information we collect is used to:

• Provide and improve our services.
• Respond to your inquiries and requests.
• Process quotes, bookings, or service arrangements.
• Communicate updates about your service or our business.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Trusted third-party service providers for operational purposes (e.g., payment processors, service schedulers).
• Legal authorities, if required by law or to protect our rights and interests.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. You can control cookie preferences through your browser settings.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Request the deletion of your data, where applicable.
• Withdraw your consent for data processing, where consent is the basis for processing.

To exercise these rights, please contact us using the details below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage you to take precautions to protect your information.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: